Frequently Asked Questions
Explore our Frequently Asked Questions page for Mardav! Recognizing that online shopping may prompt questions, we've gathered the most frequently asked queries from our cherished customers to provide you with helpful insights.
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1. How long does shipping take?
Orders are usually processed within 1–2 business days. Standard shipping takes 3–7 business days, depending on your location. You’ll receive tracking details once your order ships.
2. Do you offer returns or exchanges?
Yes! If your items arrive damaged, defective, or incorrect, please contact us within 7 days of receiving your order. For hygiene and safety reasons, some products (like nail polishes, gels, and liquids) may be final sale.
3. How do I make my manicure last longer?
For the best results, start with clean, dry nails, apply a base coat, use thin layers of polish or gel, and finish with a top coat. Avoid soaking hands in water for long periods and apply cuticle oil regularly to keep nails healthy.
4. Do I need special equipment to use your nail products?
Some products, like gel polishes, may require a UV/LED lamp for curing. Regular polishes don’t require any special equipment. Check the product description for details.
5. Can I use your products at home, or are they only for professionals?
Our products are beginner-friendly and perfect for home use, but they’re also trusted by professional nail artists. Whether you’re just starting out or running a salon, we’ve got you covered.
If you didn't find the information you were seeking, don't hesitate to reach out to us anytime on the Contact Us page!